Terms of service
OVERVIEW
Welcome to Half Okay. The terms “we”, “us” and “our” refer to Half Okay.
Half Okay operates this store and website, including all related information, content, features, tools, products and services offered through the website (the “Services”).
These Terms of Service, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when you access, use or purchase from our Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use or access the Services.
SECTION 1 — ACCESS AND ACCOUNT
By using the Services and placing an order, you represent that you have the legal capacity required to enter into a binding contract under the laws applicable to you.
To purchase products from our store, you may be required to provide certain information, including your name, email address, billing information, payment details and shipping address.
You represent and warrant that all information you provide is accurate, current and complete.
If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for all activity carried out through your account.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to display and describe our products as accurately as possible.
However, product colors and appearance may vary slightly depending on your device, screen settings, lighting conditions and the nature of the printing, embroidery or manufacturing process.
Product measurements may also vary slightly due to manufacturing tolerances.
We may update product descriptions, designs, specifications, availability and other product information from time to time.
Any such changes will not affect the characteristics or terms applicable to an order already accepted by us.
SECTION 3 — ORDERS AND CANCELLATIONS
When you place an order through our website, you are making an offer to purchase the products included in your order.
An order is considered accepted once we confirm acceptance or begin processing the order.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, product unavailability, obvious pricing errors or other legitimate reasons permitted by applicable law.
To request a modification or cancellation, please contact us as soon as possible at info@halfokay.store.
Once an order has entered fulfillment, production or has been dispatched, we may no longer be able to modify or cancel it.
This does not affect any statutory right of withdrawal, return, refund, legal guarantee or other consumer right available to you under applicable law.
Returns, exchanges and withdrawals are governed by our Refund Policy.
SECTION 4 — PRICES, TAXES AND PAYMENT
All prices displayed on our website are shown in the applicable currency and include taxes where required by law.
Shipping costs and any other applicable charges will be clearly disclosed before you complete your purchase.
For orders delivered outside the applicable customs territory, import duties, local taxes or customs charges may apply. Where permitted by law, these charges are the responsibility of the recipient.
Prices may change from time to time without prior notice. Any price change will not affect an order already accepted by us.
You represent and warrant that the payment information you provide is accurate and that you are authorized to use the payment method provided.
SECTION 5 — SHIPPING AND DELIVERY
Fulfillment or production times are separate from shipping or transit times.
Any delivery dates or estimated delivery times provided on our website are estimates unless expressly stated otherwise.
We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, transport disruptions or force majeure events.
Nothing in this section limits your statutory consumer rights.
Where applicable under consumer law, goods will be delivered without undue delay and within the legally required delivery period unless another delivery period has been agreed.
Risk of loss or damage to the goods passes to you when you, or a third party designated by you other than the carrier, acquire physical possession of the goods, except where applicable law provides otherwise.
If a parcel arrives damaged, incomplete or otherwise appears to have been affected during transit, please contact us as soon as possible at info@halfokay.store.
SECTION 6 — RETURNS, WITHDRAWAL AND LEGAL GUARANTEE
Consumers may have a statutory right to withdraw from an online purchase within the period provided by applicable consumer law, including the fourteen-day withdrawal period generally applicable to consumers within the European Union.
Any statutory exceptions to the right of withdrawal shall apply only where legally permitted.
Nothing in these Terms restricts or removes your legal rights relating to defective, damaged or non-conforming goods.
Where applicable, consumers are entitled to the legal guarantee and remedies provided by Spanish and European consumer protection law.
Further information regarding returns, refunds and the exercise of the right of withdrawal is available in our Refund Policy.
SECTION 7 — INTELLECTUAL PROPERTY
The Services and all content made available through them, including but not limited to text, graphics, logos, photographs, illustrations, artwork, product designs, website design and other materials, are owned by or licensed to Half Okay and are protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, publish, sell, license or commercially exploit any part of the Services or our content without our prior written consent, except where permitted by law.
The Half Okay name, branding, logos and original designs may not be used without our prior written authorization.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy, availability, security or practices of third-party websites.
Your use of third-party websites is subject to their own terms, conditions and privacy policies.
We recommend reviewing the relevant third-party policies before engaging in any transaction with them.
SECTION 9 — THIRD-PARTY SERVICES
To operate our store and provide the Services, we may work with third-party service providers, including payment processors, ecommerce platforms, fulfillment providers, logistics providers, hosting providers and technology partners.
Unless expressly stated otherwise, purchases made through our store are made directly from Half Okay.
Third-party providers may process certain information or perform specific services on our behalf in accordance with their respective terms and our Privacy Policy.
SECTION 10 — PRIVACY
Personal information collected through the Services is processed in accordance with our Privacy Policy and applicable data protection law.
By using the Services, you acknowledge that you have been provided with access to our Privacy Policy.
SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, availability or other matters.
We reserve the right to correct errors, inaccuracies or omissions and to update information where reasonably necessary.
Where an error materially affects an order, we may cancel the affected order where permitted by law. If payment has already been made, any amount owed to you will be refunded.
Nothing in this section limits your statutory consumer rights.
SECTION 12 — PROHIBITED USES
You may not use the Services or their content:
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for any unlawful or fraudulent purpose;
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to violate applicable laws or regulations;
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to infringe our intellectual property rights or the rights of third parties;
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to transmit viruses, malware or other harmful code;
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to interfere with the security or proper functioning of the Services;
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to collect or misuse personal information belonging to other users;
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to impersonate another person or provide deliberately false information;
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or for any other activity that could unlawfully harm Half Okay, our customers or third parties.
We reserve the right to restrict access to the Services where reasonably necessary in response to prohibited or unlawful conduct.
SECTION 13 — WARRANTIES AND LIABILITY
Nothing in these Terms excludes or limits any warranty, guarantee, right, remedy or liability that cannot legally be excluded or limited under applicable law.
In particular, nothing in these Terms limits your statutory consumer rights relating to the conformity, quality, safety or legal guarantee of goods.
To the extent permitted by law, Half Okay will not be liable for indirect or consequential losses that were not reasonably foreseeable when the contract was entered into.
We are not responsible for losses resulting solely from events outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
SECTION 14 — CHANGES TO THE SERVICES AND TERMS
We may update or modify these Terms from time to time to reflect changes to our Services, business practices or legal requirements.
The Terms applicable to your purchase will be those in force at the time your order is placed, unless a change is required by law.
Where appropriate, updated Terms will be published on this website together with the date of the latest revision.
SECTION 15 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
SECTION 16 — GOVERNING LAW
These Terms and any agreement arising through the Services shall be governed by and construed in accordance with the laws of Spain.
If you are a consumer residing in another country, this choice of law does not deprive you of any mandatory consumer protection rights that would otherwise apply to you under applicable law.
Any disputes shall be subject to the jurisdiction determined by applicable consumer protection and procedural law.
SECTION 17 — CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Half Okay
Calle Antonio López 230
28026 Madrid
Spain
Email: info@halfokay.store
Where required by applicable law, additional information identifying the legal owner or operator of Half Okay, including tax identification and other legally required business information, shall be made available through the website’s Legal Notice or equivalent legal information page.
Last updated: 23 August 2026